Exporting Data from ChiroTouch is no easy task! Our experience has shown that it can certainly be a long process, but so worth it once you’re able to import all your data into Chiro Cat!

There are two main parts to exporting ChiroTouch data: database export and attachments export. The database export consists of copying the data stored in MSSQL Server, a relational database that ChiroTouch uses in the background. The attachments export consists of copying all the individual files, such as scanned documents or images, that have been attached patient records.

ChiroTouch Database Export

  1. Make sure you are working on the ChiroTouch server, which is simply the computer in the office designated as the one that all other computers in the office connect to.
  2. Open File Explorer and Navigate to the ChiroTouch Database directory. On most systems, this will be located in C:\Program Files (x86)\PSChiro\Database.
  3. Once inside the Database directory, you should find a file called PSChiro.mdf, which is the main ChiroTouch MSSQL Database file. Copy this file to the Desktop.
  4. You may encounter a prompt like this:
    Administrator Permission Needed to Copy File
    If you see this, simply click continue to attempt to copy the file.
  5. While copying, you might also see the following error:
    Copy Cannot Be Completed Because the File is Open in SQL Server (MSSQLSERVER)
    If you see this error, you’ll need to stop MSSQL Server. To do this,
  6. Copy the file to Chiro Cat’s servers and let us know it’s there. You’re done!

ChiroTouch Attachments Export

  1. Open File Explorer and Navigate to the ChiroTouch Database directory. On most systems, this will be located in C:\Program Files (x86)\PSChiro\Database. Within this directory, you should find a directory called PatFiles, which is where all the file attachments are located.
  2. Right click on the PatFiles directory and select “Send To > Compressed (zipped) folder”, which will combine all the files into one .zip file which is much easier to transfer. This process can take as long as 1 to 2 hours, depending on how many attachments there are!
  3. Copy the zipped file to Chiro Cat’s servers and let us know it’s there. You’re done!